Alta Broadband

(774) 239-5286
(774) 239-5286

Privacy Policy

Privacy Policy for Alta Broadband

At Alta Broadband, protecting customers’ privacy is of the utmost importance to us. Our Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services and our website.

1. Information We Collect

When you visit our website or contact us, we may collect the following types of information:

  • Personal Information: This may include your name, email address, phone number, and billing information when you sign up for our services or contact customer support.
  • Usage Data: We collect information about how you access and use our website, including your IP address, browser type, pages visited, and the time and date of your visits.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services, including processing your orders and managing your account.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To improve our website and services, including analyzing usage data and trends.
  • To send you promotional materials, newsletters, or other communications if you have opted to receive them.

3. Disclosure of Your Information

Phone numbers collected for SMS consent, will not be shared with third parties or affiliates for any purpose.

4. Data Security

The security of your data is important to us. We strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store to protect it from unauthorized access, destruction, use, modification, or disclosure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access, update, or delete the information we have on you.
  • The right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object to our processing of your personal information.
  • The right to request that we restrict the processing of your personal information.
  • The right to data portability.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us: